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Advocates

Direct Service Worker

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Recruitment began on May 6, 2026
and the job listing Expires on July 6, 2026
Full-time
Apply Now

Overview

Starting rate: $18.50/hour

Come join the Advocates team as a Direct Service Worker! In this entry-level role, you will support individuals experiencing mental health and/or substance use challenges. As a Direct Service Worker, you will work collaboratively on a team to supervise the daily activities of program residents. You will provide ongoing support, guidance, and role modeling to program residents, following individualized plans to increase independence and achieve goals. You will also be responsible for medication management, assisting with finances, and helping residents integrate into the community.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Shift

Blended Shift

Additional Shift Details

Tuesday 2pm-10pm, Wednesday 2pm-10pm, Thursday 2pm-10pm, Friday 2pm-10pm, Saturday 9am-5pm

Responsibilities

  • Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
  • Document progress towards treatment plans.
  • Perform interventions with clients that address their identified goals and result in skill development.
  • Provide linkage with other program staff and other service providers.
  • Communicate program participant’s progress, mental status, and any changes in daily notes.
  • Provide ongoing support, guidance, role modeling and supervision to clients.
  • Identify and address community integration issues for clients with supervisor’s direction.
  • Monitor and document medication administration.
  • Ensure a clean, safe and home-like environment for clients.
  • Remain alert at all times throughout scheduled work shift.
  • Ensure all paperwork, reports, trainings are up to date and completed within the Divisions expected timelines
  • Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).
  • Provide crisis intervention and access emergency services as needed.

Qualifications

  • Bachelor’s Degree; or High School Diploma or equivalent degree and one year of related experience.
  • Experience working in the Behavioral Health Field
  • Excellent interpersonal, judgement and coaching skills.
  • Strong written and verbal communication skills.
  • Ability to utilize basic computer applications.
  • Desire to thrive in a fast-paced, client-centered, team-oriented environment.
  • Excellent written and verbal communication.
  • Must hold a valid driver’s license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Keywords: ACCS, residential services, residential support, group home, group living environment, GLE, Social Work, Mental Health, Counselor, psychiatric rehabilitation, behavioral services

Apply Now

Contact & Location

Phone
617.287.5500
Email
aces@umb.edu
Address

Campus Center
First Floor, Suite 1300
100 Morrissey Blvd.
Boston, MA 02125

Service Hours

M Monday 8:30 am- 5:00 pm
T Tuesday 8:30 am- 5:00 pm
W Wednesday 8:30 am- 5:00 pm
TH Thursday 8:30 am- 5:00 pm
F Friday 8:30 am- 5:00 pm

Meet the Team

Amy Cook Meet Amy
Dedrick "Dee" Smith, Ed.D. Meet Dedrick "Dee"
Charlie Klemmer Meet Charlie
Kurt Klopmeier Meet Kurt
Susan Zandrow Meet Susan
Susana Tran Meet Susana
Clyde Bosket Meet Clyde
Kim Fragopoulos Meet Kim
Kinh Ha Meet Kinh
Emily Dykstra Meet Emily
Alejandro Taikaniki Meet Alejandro
Tiara Cobb Meet Tiara
UMass Boston home
Phone
617.287.5500
Email
aces@umb.edu
Address

Campus Center
First Floor, Suite 1300
100 Morrissey Blvd.
Boston, MA 02125

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